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We are able to give our customers what they want, quali ty products that are priced at an honest value and backed by the best customer service possible. Our customers will remain our focus in the future. We will take care of each customer, one at a time, each time we hear from him or her. After all, everything is about...Emotions and Expressions...

In case if you do not like the product which you received from www.anand-jewellers.my39shop.com, you can send back the item you have purchased in its original condition and tags with the same package within 7 days, and we will give you Full amount of Refund but customer need to arrange & bare cost of the shipping while returning the product.

We are always looking forward to giving you the best of products at the best of prices and with the best of hopes that we continue our relations until time abides with your love for things Indian! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

Return Terms and Conditions:

Returns would not be accepted for custom made / stitched clothing, including readymade stitched, Sarees/salwar suit or Sarees stitched with custom blo use or any custom stitched product or once customized from the customer side.

Customer needs to first contact us through details given on this page, before returning any product. If you will return the products before let us know the same, then we will not provide any refund. In the case of orders with free shipping, shipping cost charge would be deducted from the refund. indiana will not be responsible for returning the money which you have paid for shipping to send the parcel back. Customer needs to bare the shipping cost and arrange to ship while returning the products.

Any complaint with regards to the damage or stains or another should be reported to us within 24hrs of the receipt of the products. We may ask for the digital picture of the same in order to review the same.

In case of product return:

We will issue a refund once we received the genuine product back at our office, in the same condition. Refund will take the time to reflect in customer's account about 4 to 5 working days. We do not accept any returns after 7 days of receiving the shipment.

Cancellation Policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been shipped. In the case of any exception, at the sole discretion of indiana, two-way shipping charges will be borne by the customer.

No cancellations are entertained for those products that are obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

bookmyfab.my39shop.com does not accept cancellation requests for the items which are undergoing any kind of Stitching or Customization or Tailoring.

Reasons for which no returns shall be accepted:

Color and Description Discrepancy -

The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details, and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. www.anand-jewellers.my39shop.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.

Embellishment related Issues -

Apparel consisting of embellishments like beads and sequenc es usually has the tendency to come off. Even with perfect handling, care and packaging, this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.

While ordering on the internet, we suggest that customers should be extra careful of following

Red, maroon and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as maroon or orange on the computer monitor and vice versa. Though imaging technology has advanced, still, no foolproof solution to this problem is available at the moment.

Many a time’s green and blue shades also overlap. Same is the case with off-white, white and cream colors. Some fabrics like raw silk, khadi silk, cotton silk, south cotton, brocade have a textured effect where we can see the weaving & threads are visible in different directions which are an inherent characteristic or feature of that fabric and proof of its authenticity. These are not defects. This raw finish is the beauty of these fabrics.

Handcrafted, hand dyed, hand printed, hand painted, hand embroidered, handloom, hand weaved products will always have minor differences when we compare them as they are not made by machines. Each piece will be unique. Handicraft artisans always try their best to make each piece better than the previous one. So, the product will always have minor variation keeping the same theme constant in an artistic manner. The raw finish of the handicrafts cannot be compared with machine-finished products as this raw finish is the beauty of the handicrafts items.

Contact detail for return & refund & cancellation queries:

Email: anand_jeweller@yahoo.com

Contact no.: +91–099099 79977
WhatsApp Chat Support: +91–123456 123456